Performing installations Trouble shooting and repairing injection molding machine and robots inclusive of conducting tests and inspections on all mechanical, hydraulic, pneumatic, electrical, electronic or software components Performing all safety checks on equipment Instruct customers on equipment and proper operation Assist/advise customers via telephone or on site when technical difficulties arise Manage resolution of customer issues, including ordering and installation of replacement parts as necessary Provide follow up support to customers post resolution of technical issue
